Terms of Service
Last updated: October 28, 2026
These Terms of Service ("Terms") apply to the website klsoftwaresolutions.com and to the software development services provided by K&L Software Solutions LLC, a Wyoming limited liability company ("K&L", "we", "us"). By using the website or engaging us for services, you ("Client", "you") agree to these Terms.
1. Services
We provide custom software development, web application development, systems integration, business process automation, software subscriptions such as Sendy, and related maintenance and support services. The scope, deliverables, timeline and price of each project are set out in a written proposal, statement of work or order (a "Proposal") that you approve before work begins. If a Proposal conflicts with these Terms, the Proposal applies for that project.
2. Fees and Payment
Fees are stated in the Proposal, either as a fixed price for a defined scope or as an hourly rate. Unless the Proposal says otherwise, fees are quoted in US dollars, invoiced per milestone or monthly, and payable as stated on the invoice. Fees do not include taxes, which are your responsibility where they apply. We may pause work on a project while an invoice is overdue.
Subscriptions, such as Sendy plans and monthly support plans, are billed in advance for each billing period and renew automatically until cancelled. You can cancel at any time as described in our Refund Policy.
3. Changes to Scope
Requests outside the agreed scope are handled as change requests. We will tell you in writing how a change affects the price and timeline, and we will start the change only after you approve it.
4. Client Responsibilities
You agree to provide the information, content, access and feedback reasonably needed to deliver the project, and to review deliverables within the time agreed in the Proposal. You are responsible for having the rights to any content, data or materials you provide to us.
5. Acceptance
Each deliverable is reviewed by you against the specification in the Proposal. If it does not meet the specification, tell us what is missing and we will correct it. A deliverable is accepted when you approve it or when you use it in production.
6. Intellectual Property
When the fees for a project are paid in full, you own the custom code and materials we created specifically for you under that project. We keep ownership of our pre-existing tools, libraries and know-how, and grant you a non-exclusive, perpetual license to use any of them that are included in your deliverables. Open-source and third-party components remain under their own licenses.
7. Confidentiality
Each party will keep confidential the non-public information it receives from the other party, use it only for the project, and protect it with reasonable care. This obligation does not apply to information that is public, already known to the receiving party, or required to be disclosed by law.
8. Disclaimer
The website, services and deliverables are provided "as is". To the extent permitted by law, we make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose and non-infringement.
9. Limitation of Liability
To the extent permitted by law, neither party is liable for indirect, incidental or consequential damages, or for lost profits or lost data. Our total liability for any claim related to a project is limited to the fees you paid us for that project in the 12 months before the claim.
10. Termination
Either party may end a project with written notice. You will pay for work performed up to the date of termination. Refunds of prepaid amounts are handled under our Refund Policy.
11. Use of This Website
The content of this website is provided for general information about our services. You may not copy or reuse it for commercial purposes without our permission, or use the website in a way that disrupts it or harms others.
12. Governing Law
These Terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict of law rules.
13. Changes to These Terms
We may update these Terms from time to time. The updated version is posted on this page with a new date. The Terms in effect when a Proposal was approved continue to apply to that project.
14. Contact
K&L Software Solutions LLC
30 N Gould St, Ste N, Sheridan, WY 82801, USA
office@klsoftwaresolutions.com