Privacy Policy
Last updated: October 28, 2026
This Privacy Policy explains how K&L Software Solutions LLC ("K&L", "we", "us") collects and uses personal information through the website klsoftwaresolutions.com and when we provide services to clients.
1. Information We Collect
Information you send us. When you email us, message us on WhatsApp or use the contact form, we receive your name, email address, phone number if you include it, and the content of your message. Messages sent through the contact form are delivered to our team through a messaging service and are not stored in a database on this website.
Client and billing information. When you become a client, we keep your contact details, business details, the project correspondence and the invoices and payment records needed for accounting.
Technical information. Our hosting and network providers process your IP address, browser type and the pages requested in order to deliver the website and protect it from abuse. This website does not use analytics, advertising trackers or cookies of its own.
2. How We Use Information
We use personal information to reply to inquiries, prepare proposals, deliver and support our services, send invoices and receive payments, meet our legal and accounting obligations, and keep the website secure. We do not sell personal information and we do not use it for advertising.
3. Payments
Payments are processed by banks and payment service providers. We do not store payment card numbers. These providers handle your payment information under their own privacy policies.
4. Data in Client Projects
When a project requires us to access data that belongs to a client or to the client's customers, we process that data only on the client's instructions and only for the project. We do not use it for any other purpose, and we return or delete it when the engagement ends, unless the law requires us to keep it.
5. Third-Party Services
We share information only with service providers that help us run the business, such as hosting, email, messaging, payment and accounting providers, and only as needed for that purpose. Pages of this website load fonts and icons from Google Fonts, which receives your IP address when your browser requests those files. We may also disclose information when required by law.
6. Data Retention
We keep inquiries for as long as needed to respond and follow up. We keep client and billing records for as long as the business relationship continues and afterwards for the period required by tax and accounting law.
7. Security
Access to client and personal information is limited to the people who need it for the work.
8. Your Rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop using it, by writing to office@klsoftwaresolutions.com. We will respond within 30 days. Some records may need to be kept for legal or accounting reasons, and we will tell you if that applies.
9. Children
Our website and services are intended for businesses and individuals aged 16 and over. We do not knowingly collect personal information from children under 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version is posted on this page with a new date.
11. Contact
K&L Software Solutions LLC
30 N Gould St, Ste N, Sheridan, WY 82801, USA
office@klsoftwaresolutions.com