1. What we keep
To send you an alert, our server keeps, for your phone only:
- a random ID the app makes when you install it;
- the notification token your phone gives the app (Firebase Cloud Messaging), so we can send the alert;
- the enrollment centers and the dates you chose;
- the soonest slot open in your dates when we last looked, so we only tell you about a new or earlier one.
We don't ask for your name, email, phone number, location or Trusted Traveler login, and Slotwatch never signs in or books for you.
2. The Alerts Pass
If you buy the Alerts Pass, Google Play or the App Store handles the payment. We use RevenueCat to check that the pass is yours: RevenueCat keeps its own anonymous purchase ID for this app and the store's purchase record, never your card details. When you save an alert with the pass, the app sends that purchase ID to our server, which asks RevenueCat about it. The server doesn't store the ID with your alert; it keeps the ID in memory for at most a day, only so it doesn't have to ask RevenueCat again. Their privacy policy is at revenuecat.com/privacy.
3. Who else sees it
Notifications go through Google's Firebase Cloud Messaging (and Apple's push service on iPhone). We don't sell or share your data with anyone else, and the app has no ads and no analytics.
4. Deleting it
Stop the alert in the app and the server deletes your record at once. It is also deleted the day after the last date you chose, and when a notification to your phone fails because the app is gone. The app's own copy on your phone goes with the app.
5. Where the slot information comes from
Open slots come from the public appointment schedule of the Trusted Traveler Programs website (ttp.cbp.dhs.gov). Our server reads it once for all users; it sends nothing about you to that website.
6. Children
Slotwatch is for adults applying to Trusted Traveler programs, and we don't knowingly keep information about children.
7. Changes
If the app starts handling data differently, we will update this page and the date at the top.
8. Contact
Questions about this policy: office@klsoftwaresolutions.com